1. Introduction

Welcome to Lily Braids & Hairstyles. These Terms and Conditions govern your access to and use of our services, including booking appointments, purchasing products, and utilizing our website. By using our services, you agree to comply with and be bound by these Terms. If you disagree with these Terms, please do not use our services.

2. Appointments

  2.1 Booking

    - Appointments can be booked through our website, by phone, or in person.

    - A valid credit card may be required to secure your booking.

    - We recommend booking appointments in advance to ensure availability.

  2.2 Cancellations and Rescheduling

    - Cancellations or rescheduling must be done at least 24 hours before the appointment time.

    - Late cancellations (less than 24 hours notice) or no-shows will incur a fee of [amount or percentage of service cost].

3. Services

  3.1 Consultation

    - We provide a complimentary consultation before performing any services to ensure we meet your expectations.

    - You must disclose any medical conditions or allergies that might affect your service.

  3.2 Service Satisfaction

    - If you are not satisfied with the service provided, please notify us within 72 hours.   We will do our best to address your concerns.

4. Products

  4.1 Purchases

    - All product purchases are final. We do not offer returns or exchanges unless the product is defective.

    - Please check the ingredients list before purchasing to avoid allergic reactions.

  4.2 Product Use

    - Follow the instructions provided with the product. We are not liable for any misuse or adverse reactions.

5. Pricing and Payments

  5.1 Pricing

    - Prices for services and products are subject to change without notice.

    - All prices are inclusive of applicable taxes unless otherwise stated.

  5.2 Payments

    - Payments can be made by cash, credit card, or debit card.

    - Full payment is required upon completion of the service.

6. Gift Cards

  - Gift cards are available for purchase and are valid for one year from the date of purchase.

  - Gift cards are non-refundable and cannot be exchanged for cash.

7. Personal Data

  7.1 Collection

    - We collect personal information such as name, contact details, and payment information for booking and service purposes.

  7.2 Use

    - Your personal information is used solely for the purpose of providing our services and communicating with you.

    - We do not share your personal information with third parties without your consent, except as required by law.

8. Liability

  - We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.

  - Our liability is limited to the amount paid by you for the service or product in question.

9. Health and Safety

  - For your safety and the safety of others, please inform us of any contagious conditions or infections before your appointment.

  - We follow all relevant health and safety regulations to maintain a clean and safe environment.

10. Amendments  - We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will take effect immediately.

11. Governing Law

  - These Terms are governed by and construed in accordance with the laws of the State of California.

12. Contact Us

  - If you have any questions or concerns about these Terms, please contact us at [email protected] or 657-789-1664

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

SMS Consent Agreement: By clicking the submit button on our contact us page when reaching out to us, you agree to receive messages from Lily Braids & Hairstyles to the provided mobile numbers for appointment notifications or updates, and you also agree to Lily Braids & Hairstyles Terms and Conditions found here and privacy policy found here . Message frequency varies. Message & data rates may apply. Reply STOP to Unsubscribe. Reply HELP additional support. Thank you for taking the time to read and understand the above policies and procedures.